Project Overview

3D interactive guide with step-by-step animations for tent setup, reducing after-sales pressure and return rates.

Challenges

Traditional paper manuals are hard to follow, leading to installation difficulties, high return rates, and heavy after-sales workloads.

Solution

A 3D virtual manual with step-by-step animations, 360° details, and interactive guidance to solve B2C installation hurdles.

Results

-60%
Support Calls
+85%
Success Rate
-30%
Returns